Payment: Payment, including a copay, is due on the day of service. Payments can be made online using the client portal.

Payment Methods: We accept Check, Major Credit Card, Cash & HSA

Insurance: We accept most (not all) Blue Cross Blue Shield (BCBS) & Blue Care Network (BCN) plans.

IMPORTANT: Please check your eligibility and coverage carefully by calling the customer service number on the back of your insurance card before scheduling services. We recommend asking the following questions:

• Is this provider (Comeback Collaborations is the facility and Kristina Princinsky is the provider) in-network with my plan? If not, do I have out-of-network benefits if I (the client) submit my receipt for reimbursement?
• Do I have mental health insurance benefits?
• What is my deductible and has it been met?
• What is my copay? Coinsurance?
• How many sessions per year does my health insurance cover?
• What is the coverage amount per therapy session?
• Is approval required from my primary care physician?

Prefer not to use insurance? We accept private pay and have detailed information regarding the good faith estimate in our practice policies.

Scheduling Appointments: You must be 18 years old to schedule an appointment. Anyone under 18 must have a parent or guardian call to schedule and provide consent to treatment.

Cancellations: We request 24 hours’ notice for cancellations.

No-Show: Failing to attend a scheduled session without notification is called a “No-Show” and will result in a $50.00 fee.